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Company Store Retail Hours:
Monday - Friday
9:30AM - 5:30PM PST
Contact Company Store
Alaska/Horizon Airlines Company
Store
20833
International Blvd.
Seattle, WA 98198
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Phone: (206) 392-7777
Fax: (206) 392-7748
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E-Mail:
AlaskaShop@alaskaair.com |
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Payment Methods
We
accept the following credit cards:
Field Requisition orders will not
be shipped without proper
authorization and budget number
(function, account, dept, loc)
Order Processing
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Your order will be processed and
shipped within 72 hours of
receipt.
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Orders received
on weekends and holidays will be
processed within the following
two business days.
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If an item is not available on
the website, please check back
for availability. We will
not process back orders.
Shipping
Method
Please provide street address
and phone number. All
regular orders will be shipped via
FedEx second day air once
processed. As a reminder,
FedEx does not
deliver to PO Boxes.
Shipping Rates
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FedEx 2
Day Air Rates:
Orders Up to: $25 Shipping Charge:
$6.00
Orders Up to: $50 Shipping Charge:
$7.00
Orders Up to: $75 Shipping
Charge: $9.00
Orders Up to: $150 Shipping
Charge: $10.00
Orders Over $150 Shipping Charge:
$14.50
**
$10 FedEx surcharge applied to all
orders shipped to the state of
Alaska and Hawaii
**
For shipments with a value of $150
or higher, FedEx will require an
adult signature.
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Co-Mail -
Free (Applicable to Field
Requisition/Promo Orders Only):
When
filling out the billing address
for Co-Mail shipments, please
provide your Co-Mail address, phone number,
and complete budget code in the appropriate
fields.
Sales Tax
Orders shipped to the following
states will have sales tax
automatically added to the order
total: AZ, CA,
CO, FL, ID, IL, MA, NV, NJ, VA, WA,
HI
Return Policy
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All
on-line purchases will be
refunded for full credit within
60 days of purchase if
accompanied by receipts and
tags. You will receive a
credit to the credit card
account that was charged at the
time of purchase.
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Items with no receipts or
received as a gift can be
returned for exchange only.
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Return shipping and refunds of
original shipping will only be
refunded if the return is a
result of an error by
Alaska/Horizon Company Store.
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Items purchased on-line may also
be returned to the company store
location.
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If
you have any questions, you can
contact the Company Store at
(206) 392-7777.
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